Refund Policy

At Codiskills Program, we are committed to providing the best experience for our students enrolled in the 1-year specialized IT courses. This refund policy outlines the terms and conditions under which a refund can be requested.

1. Eligibility for Refund

Refunds are applicable under specific circumstances, such as non-receipt of access to the learning platform after payment. Requests must be accompanied by valid proof.

Payment made for the 1-year course, but login credentials for the LMS portal were not provided.
Valid refund request submitted with evidence such as payment receipts or communication records.

2. Refund Process

If a user meets the refund eligibility criteria, the process will include:

Verification of refund requests and evidence by Codiskills staff.
Processing refunds back to the original payment method within 7-14 business days upon successful verification.

3. Non-Refundable Cases

Refunds will not be granted under the following circumstances:

Login credentials for the LMS portal were provided successfully.
The user decides to discontinue the program after gaining access to the LMS portal.

4. Evidence Requirements

Users must provide the following evidence to initiate a refund:

Proof of payment (e.g., transaction receipt or bank statement).
Screenshots or emails showing non-receipt of login credentials.

5. Contact Information

For refund-related inquiries or to submit a refund request, please contact us at:

Email: support@codiskills.com